How to Become MVP Certified

A blue outline of a shield with the words Most Valuable Provider on the inside. Underneath the words is a blue medical cross with a wheelchair icon on it.



This page outlines what a healthcare provider or site needs to do to become a Most Valuable Provider (MVP). Once a site satisfies these requirements and is certified, they will be listed on the MVP Certified Sites page. Other benefits of being a MVP site are listed in the table below.

Please contact Elizabeth Janks at to begin the MVP disability training process.



A table outlining how a healthcare provider can become MVP Certified.
MVP Criteria Description Benefits
Step 1:
The site's healthcare workers complete 90-minute online MVP Disability Training (
  • Free CME/CEUs for physicians, nurses, PAs, OTs, PTs, RDs, social workers
  • Improved clinical care for all patients
Step 2:
ADA Compliance
Site is compliant with the Americans with Disabilities Act (ADA) (i.e., wheelchair accessible)
  • Free consultation with Disability Rights Michigan (DRM) is available
Step 3:
Site is Sensory-Friendly (i.e., phone consultation with Autism Alliance of Michigan to discuss sensory-friendly resources)
  • Free materials and resources:
    • Sensory kits
    • Treatment room materials
    • Training videos
Step 4:
Data Collection
Disability status collected using the ACS-6/BRFSS questions (see below table). Site provides monthly data - during the funding period only (ending 6/30/2024)
  • Free technical assistance from Phoenix (Population Health Outcomes and Information Exchange).
  • Free geomapping from PHOENIX -
Step 5:
Market immunization clinic/events as MVP/disability friendly
  • Free MVP promotional materials for use.
  • Recognition on MVP website.
  • Promotion on MVP social media.


Six questions used by the American Community Survey (ACS) and the Behavioral Risk Factor Surveillance Survey (BRFSS) to determine disability status: 

  1. Are you deaf, hard of hearing, or do you have serious difficulty hearing?
  2. Are you blind, or do you have serious difficulty seeing, even when wearing glasses?
  3. Because of a physical, mental, or emotional condition, do you have serious difficulty concentrating, remembering, or making decisions? (5 years or older)
  4. Do you have serious difficulty walking or climbing stairs? (5 years or older)
  5. Do you have difficulty dressing or bathing? (5 years or older)
  6. Because of a physical, mental, or emotional condition, do you have difficulty doing errands such as visiting a doctor's office or shopping? (15 years or older)